+ Product & Nutrition - Seitan

What is Seitan?

Seitan is the main protein of wheat. Seitan is protein packed and low carb: 17 grams of protein per serving and just 4 gram of carbs. We make our seitan in house by rinsing non-GMO, unbleached wheat flour with water until all the starch granules have been removed. We then cook it to achieve a meaty texture and offer it in 4 varieties: Original, Chili Lime, Rosemary Garlic, and Texas BBQ.

Is Seitan high in carbs?

Nope, Seitan is mostly protein - 17g of protein per serving and just 4 grams of carbs.

Is Seitan natural?

Yes! Seitan is 100% natural. Seitan is one of the oldest plant-based proteins. It’s been used in East Asian cooking for thousands of years.

Is Seitan Gluten-free?

No, seitan is made from gluten and should not be consumed if you have celiac or are gluten intolerant.

How do you cook with seitan?

Seitan is an incredibly flexible meat substitute! You can substitute oz for oz of seitan. Seitan comes pre-cooked, but we recommend stir-frying it with a bit of oil. It’s great in that you can craft it however you like: stir-fries, tacos, asian cuisine, battered with flour and fried -- the possibilities are endless!

Can I see the nutrition facts?

Yep, just go to the ‘shop’ section of the website and click on the product you’d like to learn more about.

+ Product & Nutrition - Pizza

What makes your pizzas different?

Great question! Other than being plant-based, vegan, and dairy-free, we make all our pizzas by hand at our own facility in New York City. We make them just like they do in restaurants, so they are of restaurant quality. Most other frozen pizza brands are mass manufactured and use flat discs of precooked dough as their crusts.

How should I cook my delicious pizza?

In our facility, we bake the pizzas and flash freeze them to ensure freshness. We recommend heating your oven to around ~500°F/260°C. You can bake the pizza for around 8-10 mins, or until the center is warm. Instructions are included on the back of the pizza box to guide you.

Are your pizzas nut-free?

Our pizzas do not contain tree nuts or peanuts. Our facility is tree nut and peanut - free. The cheese does contain coconut oil and the pizzas do contain wheat and soy.

+ Online Ordering

How are your frozen pizzas, seitan, and WINGS shipped?

We ship all our orders in insulated boxes with blocks of dry ice. A block of dry ice has a surface temperature of -109.3 degrees Fahrenheit -- much colder than ice packs! We do this because we want you to receive our products frozen. (Please be careful handling dry ice! It can burn you!) If you don’t see any ice, don’t fret! Dry ice turns directly into a gas, so unless you see a block of it, there will be no trace of it in our boxes. Just ensure that your products are still cold.

How long will it take to receive my order?

Please note: We are currently experiencing a higher volume of orders than usual. It may take up to 5 business days for us to fulfill orders. Shipping then takes an additional 1-2 days. We typically ship out all orders between Monday and Wednesday from our production facility in New York City. For orders in the Northeast, expect shipping to take around 1 day to get to you. For orders in the Midwest/South, expect shipping to take around 2 days to get to you. For orders on the west coast, expect shipping to take around 2 days to get to you.

Why can't I order just 1 pizza for shipping?

Unfortunately, shipping 1 pizza isn’t feasible as we have to pack all pizzas with insulation and dry ice to ensure it gets to you. We recommend trying the pizza sampler, figuring out which is your favorite, and then order those to keep in your freezer. Our products last up to a year in the freezer!

Why can't I order just 1 of each seitan for shipping?

Unfortunately, shipping 1 of each seitan isn’t feasible as we have to pack all product with insulation and dry ice to ensure it gets to you. We strive to have a minimal carbon footprint while also offering free or low-cost shipping. If we were to offer a 4 pack of seitan, the cost of shipping would likely be more than the product itself! We recommend ordering the seitan sampler, figuring out which is your favorite, and then order those to keep in your freezer! Our products last up to a year in the freezer!

How long are they good for the fridge?

Our seitan can be kept in the fridge up to the expiration date, which is 90 days from the date of manufacture. Can you freeze them?

We ship our products to you frozen and recommend putting them in the freezer upon arrival to your home. All our products keep their freshness and quality better in the freezer. However, the seitan can be kept in the fridge for up to 90 days. When you’re ready to cook our seitan, thaw it in the fridge or in your kitchen and cook up a storm! Our pizza requires no thawing, just chuck it in a 450-500°F/260°C oven for 8-10 mins and - voila! - You got New York City pizza!

There was no ice in my order! Why is that?

Don’t fret! Our shipments are packed with dry ice, which turns directly into a gas, so if it dissipates before arrival, just ensure your products are cold. If they aren’t cold, please email us at info@blackbirdfoods.com. We recommend storing our products in the freezer once they arrive.